Chance for Life are 100% committed in protecting the privacy and security of all its customers and visitors. We pride ourselves in the safe handling of data and ensure that the information that we get from you, is only used in the form of self and continuous improvement of what we do.
As a promise, the following below will outline the key activities and actions that we will be taking when using and collecting information that you provide us.
1. When you subscribe to our emailing list:
- Your email will be securely kept in our system and will be used to provide monthly updates to what we are doing with the company. This includes any major company milestones as well as any good news stories posted in our Chance for Life blog.
- At any point that you wish to unsubscribe to our mailing list – simply respond to our emails and we will get you off the list effective immediately. We will definitely be sad to see you go but totally understand your decision! Maybe we can see you come back someday soon.
- Spam and unnecessary marketing emails are not our thing and we will ensure that only important and cool information be sent to your inboxes!
2. Your payment information
- Through your transactions - your card information will be kept safe through our site. We will also provide a variety of different means of payment to allow you to choose the best form that best suits you.
- As well as that, we will NOT be keeping your security code but we will be tracking all financial transactions made by our site for reporting purposes during tax time. Your information is safe with us and you can be assured that your confidentiality will be our highest priority.
3. Your comments on our blog and social media posts
- We will be monitoring all customer opinions and views on our postings. We will do our best to communicate with you as we pride ourselves in connecting and being as transparent as we can with our customers. Especially when you are unhappy, we will do whatever we can to solve the issues that you may have.
4. Your feedback through our contact section
- We take feedback through our contact form very seriously. Good or bad we really appreciate the time and effort that you gone through to get in contact with us. Within 24 hours of receiving your response, we will work to get back to you as soon as we can. Continuous improvement is important to us and our team, so we will do our best to learn more about what we can do to become better and better. Not to mention to celebrate our wins if the feedback is great!
If you have any questions about the above promise to you and your privacy, please feel free to reach out and we will make any appropriate changes/clarifications.